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4 short steps in your portal

How to set your sending days and hours

You decide which days and hours your emails go out, for example weekdays from 9am to 6pm. Each sending address has its own days and hours. Every campaign sent from that address follows them. Each campaign reads these hours on its own timezone, or on the address's timezone if it has none. This guide shows how to set them.

Before you start

Step 1 of 4

1

Open the Sending tab

Each sending address has its own card.

  1. Open Campaigns in your portal.
  2. Click the Sending tab.
  3. Find the card with your sending address.
What you should see

A card for each sending address, with its days and hours on it.

Step 2 of 4

2

Click Change

The row shows your days and hours now, such as Monday to Friday, 9am to 6pm.

  1. Find the row called Sending days and hours.
  2. Click Change on that row.
What you should see

A form opens in place, with a button for each day and two hour menus.

Step 3 of 4

3

Pick your days and hours

Each day is a button. A pink button is a day that is on.

  1. Click a day to turn it on or off.
  2. Pick the first hour in From.
  3. In until, pick the hour sending stops.
  4. Read the yellow note if it shows.
What you should see

A line that reads, for example, Campaign emails will go out Monday to Friday, 9am to 6pm.

Step 4 of 4

4

Save it

Nothing changes until you save.

  1. Click Save days and hours.
What you should see

A message that says Sending days and hours saved. If it says it could not save, check your days and hours and try again.

You can also ask Claude to show your sending addresses and change the days and hours. Claude repeats the change back and asks for your OK first.

Stuck? Send us a screenshot on WhatsApp.